WE ARE OPEN FOR PATIENT CARE NEEDS, PLEASE CALL 970-482-2791.
04/09/2020 CORONAVIRUS - FOR THE MOST UP TO DATE INFORMATION, PLEASE VISIT -
www.cdc.gov or www.colorado.gov/cdphe
STAY AT HOME ORDERS ISSUED 3/26/20 at 6 am - 4/26/20
**We are currently not seeing any patients in the office with runny nose, fever, cough (NO upper respiratory infection visits). Please call and we will try and manage your issues over the phone with a telehealth visit. These do require an appt time, so please call us.
If you have shortness of breath, please report to Urgent Care or the Emergency Room.
VIRTUAL VISITS: Patient Instructions for a Home Virtual Visit.
Before your telehealth appointment:
Sign up for My Health Connection
Download the My Health Connection app
(UCHEALTH) on your mobile device if
you plan to use it for the telehealth visit.
No need to download anything if using a
Complete e-Check In at least 15 min
before your telehealth appointment.
(ex: Appt. is at 11:00am, e-Check in no
later than 10:45am)
Sign the telehealth consent on My Health
Connection prior to your appointment.
15-20 min before the time of your
Get comfortable in a private location.
Log into your My Health Connection
(Ensure that you are only logged in on one
device and not multiple devices such as your
phone and computer)
Click on “View your instructions for
Click on the “E-Check in” then Review
and Sign Telehealth Consent
Click on the highlighted message “Join
Once on the Vidyo page place your
name in the text box
Then click “Join”
Tips for a Successful Visit:
Smartphones are preferred. If using a
Mac computer, download Google
Chrome, as Safari is not supported.
Make sure to download My Health
Connection/UCHealth App on the
mobile device you wish to do you
telehealth visit from. Otherwise you
will not be able to join the room
(example: smartphone, tablet, iPad)
Being logged into My Health
Connection on more than one device,
such as your phone and computer at
the same time may cause audio
If your Internet connection is not
strong enough to play a video, the
visit will break up and be unclear.
If you are using your cell phone for
the visit and then answer a call after
you have joined the Vidyo room, this
will cause audio errors. To fix this,
you will need to end the virtual visit
and go back in and join again.
Make sure your mute button is off
and your sound is turned up.
Welcome to The Family Clinic of Fort Collins. We are a group of family practice physicians taking care of patients and their families in Northern Colorado since 1974. The physicians and staff of The Family Clinic have deep roots in the community. As well as long standing relationships with local physician specialists, various therapists, and complimentary medicine providers. We are here to help you achieve your individual health and wellness goals. At all stages of life. From times of illness to striving toward optimum health. If you are an established patient, then we thank you for trusting us to care for you and your family. If you are visiting the website to learn more about us, then we thank you for taking the initiative to improve your health and we look forward to meeting you soon!
The Family Clinic is open to new patients! (mostly):
Drs. Matt Duran, Christie Duran, Mitch Janasek, and Elizabeth Burgwin are all currently accepting new patients.
Dr. Kristine Rivera's practice remains closed to new patients, other than family of existing patients.
But as always, none of our physicians are able to accept "new" Medicare patients.
However, we obviously will continue to provide care for any established patients that age into Medicare.
The Family Clinic of Fort Collins:
1212 E Elizabeth St
Fort Collins, CO 80524
Regular Office Hours:
Monday - Friday: 8am-5pm
For life threatening emergencies; CALL 911.